Americans With Disabilities (ADA) Act Transportation Services
PT Connect paratransit service operated by Citrus Connection in the Lakeland Area Mass Transit District service area and Polk County Transit service for County coverage and beyond, is available for persons with disabilities who are unable to ride the fixed route buses.
Polk Transit Connect – PT CONNECT
In compliance with the Americans with Disabilities Act (ADA), PT Connect is
our call ahead, door-to-door service for those who are unable to use our regular
service. This specialized fleet of small, wheelchair lift-equipped buses is
currently available to senior citizens and people with disabilities throughout
the Lakeland service district. A one-way fare is $2. For more information or to see if you qualify for PT Connect service,
download the application form,
or give us a call at 855-POLKBUS.
Transportation Disadvantaged Program
Operated by Polk County Transit Services that is the Community Transportation Coordinator (CTC). This special program provides free or reduced-price bus passes to physically,
mentally, emotionally or economically disadvantaged individuals. Call 855-POLKBUS to qualify.
Every Citrus Connection and W.H.A.T. bus is wheelchair lift-equipped, and all of the regular
route buses are also equipped with “kneelers,” which lower the front
step of the bus and make it easier to board. If you are unable to use our regular
service, PT Connect service is also available. 855-POLKBUS.