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Q.    Where can I get assistance planning my travel in either English or Spanish?
A.    Simply call 855-POLKBUS (765-5287). Our customer service representatives will answer your questions in either language.

Q.    Do you ever change your bus schedule?
A.    Yes, we continually evaluate our routes to be sure our scheduled stops are best serving the needs of the public. Decisions are made based on the Community Scorecard (see Home page for Community Scorecard information), which provides information on all runs for all routes regarding passengers, boardings and deboardings so a quality evaluation may be made before changes are instituted.

Q.    When is bus service available?
A.    Weekday hours of operation are 6:15 AM to 7:15 PM. Saturday hours are 7:15 AM to 6:15 PM.

The times listed cover fixed route as well as PT Connect paratransit service. Reservations for PT Connect rides must be called in by 5 pm. Contact us at 855-POLKBUS (765-5287)

For any further questions feel free to contact info@ridecitrus.com.

There will be no bus service on the following holidays:

  • New Year's Day Wed., Jan. 1, 2014
  • Martin Luther King Day Mon., Jan. 20, 2014
  • President's Day Mon., Feb 17, 2014
  • Memorial Day Mon., May 26, 2014
  • Independence Day Fri., July 4th, 2014
  • Labor Day Mon., Sep. 1, 2014
  • Columbus Day Mon., Oct. 13, 2014
  • Veteran's Day Tue., Nov. 11, 2014
  • Thanksgiving Day Thu., Nov. 27, 2014
  • Christmas Day Thu., Dec. 25, 2014


My Ride
My Ride is the transit solution for every municipality in Polk County. The plan was devised by the people who will use it and it will expand service well past the current limitations. To learn more about My Ride, click on the My Ride logo on the home page.

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1-855-POLKBUS (1-855-765-5287) INFO@RIDECITRUS.COM