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Q.    Where can I get assistance planning my travel in either English or Spanish?
A.    Simply call 855-POLKBUS (765-5287). Our customer service representatives will answer your questions in either language.

Q.    Do you ever change your bus schedule?
A.    Yes, we continually evaluate our routes to be sure our scheduled stops are best serving the needs of the public. Decisions are made based on the Community Scorecard (see Home page for Community Scorecard information), which provides information on all runs for all routes regarding passengers, boardings and deboardings so a quality evaluation may be made before changes are instituted.

Q.    When is bus service available?
A.    Weekday hours of operation are 6:15 AM to 7:15 PM. Saturday hours are 7:15 AM to 6:15 PM.

The times listed cover fixed route as well as PT Connect paratransit service. Reservations for PT Connect rides must be called in by 5 pm. Contact us at 855-POLKBUS (765-5287)

For any further questions feel free to contact info@ridecitrus.com.

There will be no bus service on the following holidays:

  • New Year's Day Wed., Jan. 1, 2014
  • Martin Luther King Day Mon., Jan. 20, 2014
  • President's Day Mon., Feb 17, 2014
  • Memorial Day Mon., May 26, 2014
  • Independence Day Fri., July 4th, 2014
  • Labor Day Mon., Sep. 1, 2014
  • Columbus Day Mon., Oct. 13, 2014
  • Veteran's Day Tue., Nov. 11, 2014
  • Thanksgiving Day Thu., Nov. 27, 2014
  • Christmas Day Thu., Dec. 25, 2014

Got a pass?
Polk Transit offers a variety of multi ride passes that make your travels easier. Also available is a Day Pass, that gives you access to the entire bus system throughout Polk County for only $3 for a 24 hour period.

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1-855-POLKBUS (1-855-765-5287) INFO@RIDECITRUS.COM